The Bold team has been providing award-winning security automation software for over 30 years. We are committed to producing cutting-edge solutions which give our customers a competitive advantage. Our core automation product, Manitou, incorporates the industry’s latest technologies and is ideal for a full range of customers, from smaller companies with localized client bases to control rooms with hundreds of thousands of accounts. We believe that each customer deserves the option to expand their capabilities and increase RMR through new service offerings.

Our partnerships with other industry leaders provide Bold users with a wide portfolio of product integrations and revenue-generating services. We continue to grow our technical partnerships to strengthen Bold’s position and, more importantly, our customers’ abilities to provide the best services within Manitou’s ‘One Point of Control’ framework.

JD Security provides security, video, and access control services to Business, Government, and National Accounts across Australia. JD Security owns and operates a Grade A1 Alarm Monitoring Centre, fully equipped with redundant IT systems and other first-class features.

“We wanted a sophisticated solution with services that people now expect, such as interaction through SMS and email. We also wanted to utilize the Action Patterns in Manitou. When it comes to monitoring alarms and providing security, you cannot have a fail rate. The automated Action Patterns remove the opportunity for human error while delivering more personalized services.”

-Paul Crawford, Director & General Manager, JD Security