Since 1981, Bold has shaped the development of contemporary alarm monitoring, and we are proud to offer the most innovative version of our flagship product to date: ManitouNEO. Embedded with the latest technology, ManitouNEO delivers a robust, customizable system with unparalleled stability, flexible accessibility, and unlimited expansion possibilities. The ManitouNeo UI has been built around web browser technology, making it a flexible system compatible with all your favourite devices e.g. iPad, Laptop, Desktop, Kindle, iPhone, Android. The Enhanced Action Patterns use logic to provide step-by-step alarm handling instructions for faster communication and better service. Telephony integration ties alarms and incoming calls together for more efficient alarm handling.
Cost Saving Benefits
Action, suspend, or close out alarms without operator intervention. The Virtual Operator handles assigned signals and enables the Manitou system to automatically respond to an alarm event. The Virtual Operator can send emails, faxes, text messages, reverse channel commands and Bold MediaGateway messages.
Enhanced Action Patterns
Action Patterns in Manitou deliver step-by-step instructions on how to handle an alarm and ensure consistency. The Enhanced Action Patterns available in ManitouNEO can be constructed using logic statements like “if”, “then”, and “else.” Once initiated, Enhanced Action Patterns can look at history, run SQL statements, and even execute external programs.
A smart solution for voice and call recordings. VoiceRecord interfaces with the SecurVoice recording solution to link audio clips to alarms and events in Manitou. Store and replay voice recordings in Manitou’s Customer Activity Log. The integration saves time and resources when voice recordings need to be retrieved and reviewed.
Video Control Centre
Provide services like asset protection, fleet/vehicle tracking, and remote emergency response using the GPS product of your choice. BoldTrak supports any GPS tracking or emergency device that transmits through GPRS, SMS, web services, or email.Includes a web portal that allows users to view their devices or make changes to their account, such as creating or modifying geofences.
Manitou High Availability
Includes an open API so any type of statistics can be presented in the Dashboard – whether Manitou-related or not. Metrics important to the monitoring centre can be reported on and displayed. Dashboard Analytics provides a powerful tool for measuring performance and providing a visual display to encourage improvement in the monitoring centre.
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